Use your own email account to send emails

You can configure Versa Cloud to use your own email account to send invoices, orders, and quotes. Go to Setup, and under Company, choose Email Account.  On the email setting page, you will be asked to enter the following information:

: This is the server that VersAccounts needs to connect to. (smtp.gmail.com for example)
Port: Port number to use for connection
From name: You can enter your email address or your name. If not sure, use your email address.
User name: This is typically your email address.
Password: Your password.
: Normally this would be login, try plain if email is not sending.
TLS: If TLS encryption is required. If you are not sure about this setting, try it on first. If email is not sending, change it back to off.

Save the email setting and then click on the Send test email to send a test email using your account. If you can see the test email, then the email setting is correct.

If you know which company is providing your email service, you can contact their support to get the information above. Such information is also used by email programs like MS Outlook, Thunderbird . So you can try to find the setting from the email programs.


If you are using Gmail or Google app for business, the settings would be
: smtp.gmail.com
Port: 587
From name: Enter your name
User name: Enter your email address
Password: Your password.
Password Type : plain
TLS: On.
 

Gmail has recently changed access to this feature and newer accounts might not have access to SMTP access anymore.

Note: Support for using office365.com to send email is ending in April 2026 due to Microsoft dropping support for SMTP access to office365.

 

If you are using office365.com, the settings would be
: smtp.office365.com
Port: 587
From name: Enter your email address
User name: Enter your email address
Password: Your password.
: login
TLS: On.

If you run into problem with office365.com, review this support article https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365and see option 1. See the section about Requirements for SMTP client submission. Also review "Limitations of SMTP client submission".


If you are using Godaddy for your email, the settings would be
: smtpout.secureserver.net
Port: 80
From name: Enter your email address. Important otherwise sending email might fail.
User name: Enter your email address
Password: Your password.
: plain
TLS: off (unchecked)